Job overview
Eppendorf has an Apprentice Service Engineer opening in Chennai, referenced as R12182 on its Workday site. The post supports the company’s pipette service and calibration work. It is open to fresh graduates who like laboratory equipment, careful documentation and a structured service process.
Pipettes are precision tools used in laboratories, and they must be inspected, cleaned and calibrated regularly to give accurate results. The apprentice helps this process run smoothly by recording instruments, checking their condition, supporting calibration reports and preparing dispatch documents.
What the Apprentice Service Engineer will do
The listing describes a clear workflow. The apprentice will:
- Register incoming pipettes in the E365 system with accurate customer, instrument and service information.
- Inspect the physical condition of each pipette and check its serial number against the service request form.
- Carry out or coordinate decontamination in line with safety, quality and laboratory procedures.
- Support calibration by coordinating calibration reports and checking that documents are complete.
- Apply the calibration sticker after successful calibration and make sure the instrument is correctly identified.
- Prepare and print reports, organise service documents and assist technicians.
- Prepare delivery challans and dispatch documents and coordinate with internal teams for timely dispatch.
- Maintain records, flag discrepancies and escalate damaged instruments or missing information.
Eligibility and experience
The employer asks for a bachelor’s degree or equivalent in Life Sciences, Biotechnology, Laboratory Technology, Mechanical or Electrical Engineering, or a related field. Fresh graduates with a keen interest in laboratory operations are encouraged to apply.
Earlier exposure to laboratory equipment servicing, calibration support, technical administration, service coordination or logistics is desirable, and knowledge of pipettes is preferred. Experience with E365 or a similar service management system is an advantage.
Skills that will help you
Care and consistency matter more than speed in this role. The following skills will help:
- Careful checking of serial numbers, forms, reports and dispatch papers.
- Basic understanding of laboratory instruments and safe handling.
- Comfort with data entry and enterprise applications.
- Clear written and spoken communication with technicians and other teams.
- Good organisation when handling several service orders at once.
A customer-focused mindset is important, since delays or mistakes in service papers can affect laboratories waiting for their instruments.
What you will learn
The company says apprentices gain product training, service process exposure, quality guidance and on-the-job learning. Over time, you can deepen your knowledge of pipette service and calibration and move toward broader roles in service coordination, technical support, quality or laboratory equipment operations.
For a fresher, this is a useful way to understand how a regulated service process works in practice, including documentation, traceability and customer communication.
Who should apply
This opening suits fresh graduates in biotechnology, life sciences, laboratory technology and mechanical or electrical engineering who want an entry into technical service. It is a good start for those who enjoy neat, systematic work.
It may not suit people who want a purely design or research role. The apprenticeship is operational and process-focused, so it works best for candidates who value accuracy and reliability.
How to prepare for the interview
Learn what a pipette is, how it is used and why calibration is needed. Be ready to explain why decontamination is important before service. Prepare an example of a time when you caught an error through careful checking.
Revise basic computer skills, since data entry and report preparation are central. Practise a short introduction that connects your degree to laboratory work and shows your interest in service quality.
Resume tips for this opening
For a fresher, projects and lab work matter. List any practical sessions where you handled laboratory instruments, and describe the care you took. Mention computer skills, such as spreadsheets and data entry tools.
Add internships, even short ones, and any role where you handled records or documents. Keep the CV to one page and make it clean and error-free, because the role is all about accuracy.
Questions to ask the recruiter
Because this is an apprenticeship, consider asking:
- How long does the apprenticeship last?
- Is a stipend paid, and what is the amount?
- Is there a chance of a full-time position afterwards?
- What training is given on pipettes and calibration?
Clear answers help you plan your next steps.
Common mistakes to avoid
Do not send a CV with errors or missing details, since the job depends on accuracy. Avoid giving general answers about interest in laboratories. Mention a specific practical session or project instead.
Also avoid forgetting the safety side. Decontamination and safe handling are named in the listing.
A typical working day
Based on the workflow in the listing, an apprentice may begin by registering the pipettes that arrived, checking their condition and matching serial numbers with the request forms. Next, the day could include decontamination steps, coordination of calibration reports and sticker application on instruments that have passed. Towards the evening, you may prepare delivery challans and dispatch papers.
The routine will vary with the number of service orders, so careful organisation is the key to a smooth day.
How to apply
Use the button on this page to open the Eppendorf Workday application for R12182. Create a profile, upload your CV and fill in your education details. Include your final-year results and any laboratory experience.
Because it is an apprenticeship, ask the recruiter about the duration, stipend and what happens after the programme ends.
Frequently asked questions
Can freshers apply for this Apprentice Service Engineer role?
Yes. The listing says fresh graduates with an interest in laboratory operations are encouraged to apply.
Is knowledge of pipettes required?
It is preferred but not compulsory.
Which system will I use?
The E365 service management system is mentioned for registering pipettes.
Quick facts
- Company: Eppendorf.
- Location: Chennai, Tamil Nadu.
- Experience: Fresher (apprenticeship).
- Job type: Apprenticeship.
- Education: Bachelor’s degree in Life Sciences, Biotechnology, Laboratory Technology, Mechanical or Electrical Engineering or a related field.
- Application route: Official company career portal (Workday).
Stay safe while applying
Apply only through the official Workday link on this page. Never pay a fee for an apprenticeship or interview.