Job overview
KSB has listed a Technical Sales Support Engineer position in Coimbatore, referenced as JR_30657 on its Workday site. The job supports the industry business through presale work. That includes preparing offers, booking orders and handling the technical documents that follow an order.
Coimbatore is a major base for pump and engineering companies, so a role of this kind is a natural step for engineers from the local industrial belt. The job is part of the sales organisation, but it relies heavily on technical judgement and on coordination with internal departments.
What the Technical Sales Support Engineer will do
The listing gives a detailed set of responsibilities. In simple terms, the engineer will:
- Carry out sales support work for presale activities, including preparing and submitting offers to zonal and branch offices.
- Book orders in the system and prepare post-order technical documentation.
- Coordinate with different departments to confirm technical and commercial feasibility.
- Follow up with the zonal and branch offices.
- Handle project business across India.
- Review customer technical documents and give feedback or comments.
- Close technical points on documents such as quality assurance plans and specifications by discussing with customers and internal teams.
- Raise feasibility studies for special requirements and obtain approval from other departments.
- Review the contract of booked orders before passing it to the line manager.
Eligibility and experience
The text we received does not state a degree or experience requirement. For technical sales support roles, companies commonly look for a mechanical or related engineering qualification and some exposure to pumps, valves or industrial equipment. Verify the exact criteria on the official page before applying.
The mention of project business across India and customer document reviews suggests a role for someone who is comfortable with technical specifications and can deal with several teams at once.
Skills that will help you
Strong coordination skills are as important as technical ones in this job. Candidates should work on these areas:
- Reading customer specifications and datasheets accurately.
- Understanding of pumps, motors, materials and basic hydraulics.
- Preparing clear technical offers and commercial summaries.
- Familiarity with quality assurance plans and inspection requirements.
- Persistent follow-up with sales offices, customers and factory teams.
Comfort with an enterprise order system is also useful, since orders are booked in the system by the same person who prepares the offer.
Who should apply
Mechanical engineers who want to move from design or manufacturing into customer-facing technical work can apply. People who already work in estimation, proposals or sales support for pumps and flow equipment have a clear advantage.
If you like variety and do not mind handling documents, calls and meetings during the same day, this role can suit you well.
How to prepare for the interview
Expect questions on how you would respond to an unclear customer requirement, and how you would decide whether a special request is feasible. Prepare a clear approach: gather facts, check with design and production, record the decision and inform the customer.
Refresh your knowledge of pump selection basics such as flow, head, efficiency and materials. Practise explaining a technical deviation in simple language, since you may have to talk to both engineers and salespeople.
Resume tips for this opening
Show proposal and documentation experience first. Mention the number of offers you handled and the types of equipment involved. Add any work with customer technical documents, for example reviewing a data sheet or closing comments on a specification.
Include interpersonal results, such as an order you helped win by solving a technical question quickly. Keep the CV short and use plain language.
Career growth
Technical sales support is a good entry into regional sales engineering, key account management or product management. Engineers who learn the commercial side early often move into more senior customer-facing roles. Ask during the interview about the career steps that earlier team members have taken.
Questions to ask the recruiter
Consider asking the following questions to understand the job:
- Which product ranges will the engineer handle most often?
- How many offers are usually prepared in a week?
- How does the team work with the zonal and branch offices?
- Is there any travel or customer visit involved?
Clear answers help you judge the workload.
Common mistakes to avoid
Do not treat this as a pure sales job or a pure design job. It sits in between. Avoid sending a CV without examples of documentation or coordination. If you are asked about a feasibility study, describe your process step by step.
Also avoid slow replies to emails, because follow-up is a core part of the role.
A typical working day
Using the listed duties, a day might start with checking new enquiries from branch offices. You would review customer technical documents, discuss open points with design or production colleagues, and then prepare or revise an offer. Later you may book a confirmed order in the system and complete the contract review before sending it to your manager.
The mix of calls, documents and follow-ups will vary from week to week depending on the project pipeline.
How to apply
Use the button on this page to open the KSB Workday job page. Create a candidate account, upload your CV, and complete your education and work details. Mention your Coimbatore availability and notice period clearly.
Save your Workday login, as you will use it to track the status of the application.
Frequently asked questions
Is this a sales job with targets?
The listing describes technical support for sales, such as offers, order booking and documents, rather than direct selling targets.
Does the role cover all of India?
Yes. The listing mentions responsibility for project business across India.
What documents will I handle?
Offers, order booking records, post-order technical documents, quality assurance plans and customer specifications.
Quick facts
- Company: KSB Company.
- Location: Coimbatore, Tamil Nadu.
- Experience: Not specified.
- Job type: Full-time.
- Education: Engineering qualification (not specified in the listing).
- Application route: Official company career portal (Workday).
Stay safe while applying
Use only the official KSB Workday link. Do not pay any amount to be considered for this position.